Call us :     +91-9632-590-731    |    info@flamecease.in

Terms and Conditions

Order delivery times

If material is in stock or readily available, we dispatch in 3-4 business days. For special order or out of stock items delivery times are 2 weeks. If we are not able to fulfil your order then we will refund your entire amount within 15 business days. If order times exceed what we have committed to, we will contact you to determine if you want to execute the order with the new delivery time. If you do not wish to execute the order at that time, we will refund your entire amount

Shipping orders outside India

We currently do not accept orders from Outside India.

Vat and Central Sales Tax

We invoice all transactions and charge all taxes as per regulation.
Normally we charge VAT depending on the item being shipped. If in case Customer want CST 2% against C-form,  Customer need to contact us before placing order, we will bill the same but there will be retention deposit of 12.5% which will be refunded immediately upon receipt of C-forms, if Customer fails to submit C-forms, the same will be paid as difference full tax to Government.

Excise Duty:

We can supply excise duty exemption Customers, like for SEZ, Customer need to contact us prior to booking orders.

Payment Methods

We accept payments via Netbanking, NEFT/RTGS, debit cards, credit cards, EMI or cheque.

We are in agreement with CC AVENUE payment Gateway, All Terms and conditions by CC Avenue will be applicable

Payment through EMI

We does not charge any processing fee for availing EMI. We is not responsible for the interest charged by the bank and cannot refund the interest amount in case of cancellation, refund or pre-closure. Please check with your respective bank regarding their policy for Cancellation, Refund or Pre-closure.

Cancellation

We reserve the right to cancel any order for any reason. Possible reasons for cancellation include, but are not limited to the following:

  1. Potentially fraudulent order. Before shipping orders, we run a check to make sure they are legitimate. If the check fails, we may cancel your order.
    2. Incorrect pricing. Due to the sometimes volatile market for collectible products, sometimes there are major fluctuations in price. Therefore, we reserve the right to remove any item from any order and provide a full refund to the customer for that item.
    3. Non-Payment of Non COD orders. If payment is not received within a reasonable amount of time after the order has been placed, we may cancel an order without notice.
    4. If the order is not serviceable by us due to non-availability of the product among any of our vendors
    5. If your pin code is not serviced by any of our courier partners
    6. If the procurement is taking longer than 7 working days and you are not willing to wait further

Returns and exchanges

We offer returns and exchanges only against manufacturing defects. Please contact our office to discuss any return requests.

Product information not shown in the catalogue

Kindly try to contact us, we would be glad to provide all MAP, QAP, HPT, & Test Certificates.

Any Matters are subject to Bangalore Jurisdiction Only.